Privacy Policy

BrilliantPulses ("we", "us", "our" or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

1.1 Personal Data

Information you voluntarily provide when you contact us, subscribe to newsletters, or use our services, including:

• Name
• Email address
• Phone number
• Company information
• Job title and industry
• Any other information you choose to provide

1.2 Technical Data

Information automatically collected when you visit our website, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referral source
• Device information (if applicable)

1.3 Cookies

We use cookies and similar tracking technologies to understand user preferences and improve our website. You can control cookie settings through your browser preferences.

2. How We Use Your Information

BrilliantPulses uses the collected information for various purposes:

• To provide and maintain our services
• To notify you about changes to our services
• To allow you to participate in interactive features
• To provide customer support
• To gather analysis or valuable information to improve our services
• To monitor and analyse usage trends and activities
• To detect and prevent fraudulent or abusive activity
• For marketing purposes with your consent

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With service providers: Third parties who assist in operating our website and conducting our business subject to strict confidentiality agreements
• Legal requirements: When required by law or to protect the rights, privacy, safety, or property of our company, users, or the public
• Business transfer: In connection with a merger, acquisition, bankruptcy, or similar transaction
• With your consent: For any other purpose with your explicit consent

4. Data Retention

We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You can request deletion of your personal data at any time by contacting us at privacy@brilliantpulses.com.

5. Security of Your Information

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure authentication mechanisms
• Regular security audits and assessments
• Limited access to personal information on a need-to-know basis
• Employee confidentiality agreements

However, no security system is impenetrable. We cannot guarantee absolute security of your information.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right of access: You can request access to your personal data
• Right to rectification: You can request correction of inaccurate data
• Right to erasure: You can request deletion of your data (subject to legal obligations)
• Right to restrict processing: You can request limitation on how we use your data
• Right to data portability: You can request a copy of your data in a portable format
• Right to object: You can object to processing of your data
• Right to withdraw consent: You can withdraw consent for processing at any time

To exercise these rights, please contact us at privacy@brilliantpulses.com with relevant details.

7. Australian Privacy Principles

BrilliantPulses complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). Our services are designed to meet or exceed the requirements of the APPs regarding the collection, use, disclosure, data quality, data security, openness, access and correction, and unique identifiers of personal information.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing personal information.

9. Children's Privacy

Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete such information promptly.

10. International Data Transfers

If your personal information is transferred internationally, we ensure appropriate safeguards are in place, including standard contractual clauses or your explicit consent. By using our services, you consent to the transfer of your information to countries outside Australia.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

BrilliantPulses
Email: privacy@brilliantpulses.com
Phone: +61 2 9876 5432
Address: Level 5, 201 Elizabeth Street, Sydney, NSW 2000, Australia

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective upon posting to the website. Your continued use of our services indicates your acceptance of the updated Privacy Policy. We recommend reviewing this policy periodically for updates.